The Student Support Services section was established in 1997. The section seeks to provide positive reinforcement to influence students’ attitudes towards school. It provides support to parents/guardians, teachers, Guidance Counsellors, School Counsellors and School Safety Officers. The section performs an investigative, evaluative and regulatory role while consulting and collaborating with sections in the Ministry, social service agencies and other professional organizations to ensure that a holistic approach is maintained.

The school is also involved through teacher consultations, workshops and seminars to aid with the behavioural management of the children referred to the Section and to provide strategies to be used in attempting to assist with their learning difficulties. There is also a parental involvement aspect to the services offered by the Section. Parent sessions, workshops and programmes are co-ordinated and conducted for parents to raise their level of awareness in helping their children with the challenges they present.

The officers work as a team to deal with cases of “at risk students” referred to the department and work with parents and guardians to provide a holistic approach to intervention.